Find MLearning tips and help in the Knowledgebase

March 29, 2018  //  FOUND IN: Updates & Resources

Whether you’re a learner, manager, facilitator or instructor, the Health Information Technology & Services (HITS) Learning Management Team has created step-by-step instructions to guide you through the MLearning system. This information is now in the HITS Knowledgebase.

These links give you direct access to specific information in MLearning Knowledgebase:

If you need help navigating through the MLearning system, don’t worry—we’ve made it easy for you. The MLearning – User Support Documentation page is the MLearning Knowledgebase hub, and your one-stop shop to find help with using and navigating the system.

Have a specific question about MLearning? Check out the FAQs. We’ve provided answers to a number of commonly asked questions related to the MLearning system.

Job Aids are visual guides that provide step-by-step instructions you can use while working in the system. We have divided our job aids into sections by role within the MLearning system.

  • MLearning – Tips (coming soon)

To further assist you with your MLearning experience, the HITS Learning Management team has begun to create quick reference tip sheets. These tip sheets will be added to the MLearning Knowledgebase soon! Check out this example tip sheet: Confirm your certification requirements are complete.

Need help while you’re in MLearning? Use the links at the top of the page for direct access to the Knowledgebase or to contact the HITS Service Center.

Can’t find what you’re looking for or need additional MLearning support? Health Information Technology & Services (HITS) offers three convenient ways to get help:

  • Click our online customer service portal (help.medicine.umich.edu)
  • Call the HITS Service Desk 24/7 at 734-936-8000
  • Visit one of our walk-in “Help Me Now” sites (michmed.org/HMN-locations)

Please note: The mlearninginfo@umich.edu email account, another avenue for MLearning help, will be retired at the end of April.

MLearning is the Michigan Medicine learning management system for the administration, documentation, tracking, reporting, and delivery of Michigan Medicine mandatory requirements, MiChart training, educational courses, and other training programs.

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