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Making a Difference: August 2018 highlights

September 19th, 2018

Employees across Michigan Medicine continue to make a difference and inspire colleagues through their hard work and dedication. Recognizing the contributions employees make to the organization helps the team to become more motivated, drives better teamwork and gives each individual a sense that they are an integral part of achieving organizational goals.

Here are just a few examples of how faculty and staff helped Michigan Medicine provide exceptional care and service last month:

Peer recognition

Cheryl Butler-Ford, entrance attendant

Cheryl, you make a difference to so many every day! You may not realize it, but when you are out of the office for a day off, you are truly missed by our patients. They can’t wait to say hi to Miss Cheryl and love getting stickers after their appointments. You’re always so cheerful, which is incredibly important as the first person that greets staff members, patients and families who are coming into the building. Thank you for being you and brightening everyone’s day!

Raza Zaidi, M.D., assistant professor of anesthesiology

Dr. Zaidi, you are always putting your patients and families first. You are so kind and considerate of patients’ needs regardless of what may be the “easy” way. The way you speak to your families with such respect is humbling to watch.  I don’t think you know how much respect so many of us have for you and the way you practice. You truly do make a difference in the experiences our patients and families have, and I think you need to be recognized for that. Thank you for always doing what is right for the patient.

Carrie Neibauer, unit custodian, Environmental Services

Carrie takes extreme pride in her work and in providing a clean and healthy environment. This helps to promote healing for our most vulnerable patients in the NICU and is greatly appreciated by all who work here. Carrie’s attention to detail and extra effort is reminiscent of someone cleaning the home of a loved one and her dedication does not go unnoticed. Thank you for all you do, Carrie!

Darlene Gerick, facilities coordinator/manager, HITS

Darlene helped to ensure a “smooth move” for a number of people moving to or within Arbor Lakes Building 2 by communicating useful information before and during the cubicle/office moves. There was very little guesswork in the process thanks to her preparation and the detailed and timely emails she sent to those participating in the move. Thank you, Darlene, for making the transition so easy for all of us!

Helen Noack and Jennifer Brown, veterinary technicians, Unit for Laboratory Animal Medicine

Helen and Jennifer, you both make a difference by always going above and beyond to care for the animals. Your dedication and compassion is greatly appreciated and valued. Thanks for what you do to improve animal health at Michigan Medicine!

Family to staff 

6C pulmonary staff

My family and I wanted to take a moment and thank the entire University Hospital 6C nurses, patient care techs, volunteers and staff members. My father spent over a week in their care and we cannot thank them enough for their amazing attitudes, attention to detail, willingness to always go above and beyond, and patience. They would also check on us, the family, if we needed anything, knowing that we were there for the long haul as well. My family and I have started to refer to them all as the Angels at U-M. Thank you all for being the amazing people you are!

Carl Krupp, R.N., Critical Care Medicine

Making a difference doesn’t begin to describe the outstanding care that our daughter and family received from Carl. He was a very bright light during a very dark time for our family. Words can’t adequately express our heartfelt appreciation for Carl’s energy, humor and knowledge. Thank you, Carl, for providing us with exactly what we needed.

Selina Mathis, M.S.W., social worker

After struggling with my father’s diagnosis and a lot of unanswered questions, Selina was a glimmer of hope for all of us. Her guidance, outstanding care and knowledge helps us as we take the next step in my father’s care. My family is hopeful and I want to thank Selina for helping us get there.

Patient to staff

Ryan Strang, physical therapist, PM&R

Ryan, you are totally professional, kind, funny and supportive. Your praise of each and every small success in this rehab journey has meant the world to me. My success is your success! I know that each and every one of your patients receives your undivided attention. Workouts in the gym may at times be grueling, but I always feel better (both mentally and physically) afterward. I will never be able to thank you enough.

Click here to nominate a colleague or team who makes a difference at Michigan Medicine!

Cornea transplant brings new outlook after surprise eye injury

September 18th, 2018

Cornea transplant patient Colton Thompson with his family.

On a hot day in July 2017, Colton Thompson and his family set off for the pond on the family’s property. One of Colton’s brothers had saved up money for a shiny new fishing lure, and it was time to test it out.

A peaceful day quickly turned tragic: Colton, then 7 years old, knelt down to tie his shoe along the water’s edge, just as his brother drew back the fishing rod.

With the flick of a wrist, the lure caught Colton in his left eye, ripping straight through the middle.

Colton’s parents, Katelyn and Jacob, responded right away, rushing him to the hospital 40 minutes from their rural community outside Grand Rapids, Michigan.

Although the medical staff didn’t know how much damage the hook had caused, the family received good news that day. Rather than digging into the eye, the lure was embedded in Colton’s eyelid.

It was possible, doctors said, that the eye would heal on its own after emergency surgery to remove the lure. Colton went home with a pair of prescription glasses, and his sutures were taken out a few weeks later.

“We just assumed we were on our way to getting out of it,” his mother said.

Recovery wasn’t so simple. As a significant scar formed and grew in density, Colton’s vision regressed. He started squinting because of light sensitivity.

Eventually, he kept his left eye closed all the time because he had virtually no vision.

A common hazard

While scary, Colton’s accident isn’t rare.

Children make up one-third of the 387,000 patients who go to the emergency department each year because of an eye injury. Most pediatric eye injuries are to young boys.

In recent years, however, emergency visits for acute ocular injuries in children appear to be declining.

Still, there are long-term financial and social consequences tied to vision loss in children. For Colton, there was real concern he’d permanently lose vision in his left eye.

Thanks to the generosity of a deceased donor, Colton received a sight-restoring cornea transplant using tissue provided by Eversight, one of the largest networks of eye banks in the U.S.

Eversight prepared and delivered the tissue to U-M Kellogg Eye Center surgeon Shahzad Mian, M.D., a cornea specialist who cares for adults and children.

Mian removed 80 percent of Colton’s cornea and replaced it with a healthy donor cornea, a procedure called penetrating keratoplasty.

Looking ahead

Today, six months after transplant surgery, Colton has nearly 20/20 vision and no signs of rejection of the donor cornea.

“Children are more prone to rejection than adults,” Mian said, noting that the risk goes down over time.

Katelyn, meanwhile, has a new perspective on her children’s ocular safety.

“Now, we always keep sunglasses and hats in our tackle box,” she said, adding that helmets and protective eyewear are mandatory during sports and recreation.

Despite his accident and its aftermath, Colton isn’t afraid to do any of the things he loves, such as swimming and riding four-wheelers with his cousins and playing football with his brothers.

And Colton thinks it’s pretty special that someone was kind enough to donate a cornea for him. He even wrote a letter to the donor’s family:

Thank you for donating a cornea for helping people see. I could not see because my brother cast a fish hook in my eye but now I can see better. I’m just saying thank you.

Katelyn added an extra note at the bottom to share everyone’s gratitude.

Thank you so much for your family’s generous gift. Our son’s future is so much brighter because of his restored vision!

Meet your Michigan Medicine MVPs

September 17th, 2018

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Over the past few weeks, team members have taken the time to recognize the MVPs and superstars who make their unit or department a success at Michigan Medicine.

Whether it’s helping schedule infusion appointments at the new Brighton Center for Specialty Care, assisting patients and colleagues in PFANS or treating intramural student-athletes, employees shine bright every day and raise the level of care, education and research provided at Michigan Medicine.

Congratulations to the following nominees, who were randomly selected by Headlines to win fantastic prizes, such as movie passes or Michigan Medicine swag!

All other superstar nominees are listed at the bottom of the story.

Emily Klimas, infusion scheduler, Brighton Center for Specialty Care

On top of excelling at her job, Emily’s bubbly personality brightens the day of all the patients she comes into contact with, and staff members routinely comment about what a joy she is to be around. Emily is hardworking, goes out of her way to assist colleagues and does everything she can to make things go smoother for a patient. She is a real superstar!

Toni Szpara, clinical nurse specialist, C.S. Mott Children’s Hospital

Toni is a strong advocate for patients and families as evidenced by her engagement with safety and quality improvement efforts. Even in the face of adversity, she is always willing to do the right thing and speak up for patients. She has a proactive approach to her leadership style and I really appreciate her and enjoy working with her. Thank you for setting a wonderful example for all of us at Michigan Medicine!

Cliff Cho, M.D., professor of surgery

I would like to recognize Cliff Cho, M.D., because he is an amazingly kind, humble and compassionate surgeon, colleague and mentor. Cliff is second to none and is the most deserving person for this sort of honor. Thank you for making Michigan Medicine a great place to work!

Molly Whitney, food service worker, PFANS

Molly helped to train me when I came on board at PFANS. From the start, it was obvious that she gives excellent service to our patients and coworkers. She is a model example of what every PFANS employee should aim to be. Thank you, Molly, for sharing your expertise with me and continuing to do an amazing job.

Amanda Martinez, call center representative, general surgery

Amanda is a superstar! She contributes to the success of the team and isn’t concerned about who gets the credit for a task getting accomplished. Amanda is also an empathetic listener and can be a persuasive speaker when needed. Finally, she provides exceptional customer service to patients and families. With her core values of respect, compassion, collaboration, innovation and commitment to excellence, Amanda exemplifies what working at Michigan Medicine is all about!

Marilyn Bliss, application systems analyst, MICHR

Marilyn regularly goes above and beyond in her efforts to further MICHR’s clinical research mission. She patiently works through complex technical issues to resolve access problems for researchers and their sponsored affiliates. Her devotion to give each one the attention they deserve in a professional manner is a hallmark of the MICHR Technical Support team. It takes both talent and effort to be a responsive, knowledgeable and effective problem-solver— and Marilyn does so like a superstar every day!

Dominique Washington-McNish, administrative support, pediatric psychology

Dominique is friendly and helpful to everyone, but has played a particularly big role in the MiPAIN clinic that is run in coordination with pediatric psychology and PM&R. She has demonstrated initiative, creativity, conscientiousness and dedication to running and coordinating the program, from establishing screening and triage processes to serving as a liaison between MiPAIN team members, pediatric psychology staff and PRC support staff. All the while, she maintains a positive, upbeat attitude that infuses the rest of the staff as well as patients and families with optimism. Thank you, Dominique!

Matt Zedro, pharmacist coordinator

Since Matt has been in this role, he has been an amazing asset in our team’s work to improve regulatory readiness in preparation for accreditation surveys. Matt is always responsive and strives to collaborate with all team members. It is apparent that his interest and priority is patient care and ensuring we are following policy and regulations to maintain our accreditation. His talents and effort are appreciated each and every day!

Marie Funk, ophthalmic technician, Kellogg Eye Center

Marie is an amazing asset to the glaucoma team as her boundless happiness and ability to keep a smile on her face serve as a breath of fresh air on stressful days. She can always be counted on to jump in whenever and wherever it’s needed. I want her to know that her efforts and hard work are not only seen, but they’re deeply appreciated by her coworkers. She reminds us to be our best self every day no matter what challenges the day may bring. Thank you for bringing so much joy to glaucoma!

Bri Arsenault, M.S., A.T.C., MedSport

Bri is an exceptionally creative, skillful and versatile athletic trainer. She is able to excel and make a difference in any environment she’s in, whether that be in the clinic with patients, on the field with high school athletes as part of MedSport’s Outreach Program, or serving the needs of U-M’s club and intramural sports programs. She goes the extra mile with everything she does. Bri also tends to be ahead of the curve with implementing new techniques, and is always willing to extend her vast set of knowledge and skills to others. She’s certainly an asset to the organization.

Team award

Complex Care Management Program

The entire Complex Care Management Program team is full of superstars. The group works tirelessly to advocate and ensure that the patients we serve receive equitable and quality care at Michigan Medicine. Often, our team members work with the most vulnerable populations and face numerous challenges, but they always strive to help our patients achieve positive health outcomes and keep each other motivated. It is an honor to work with each of these incredible team members!

Other nominees:

  • 6B staff
  • Anesthesiology technicians
  • Elizabeth Bisaccia, pediatric clinical pharmacist specialist
  • Virginia Beck, B.S.N., Vascular Access Service Team
  • Angela Bladecki, X-Ray technologist, outpatient radiology
  • Steven Blum, MedSport
  • Tyler Bolley, MedSport
  • Shannon Buycks, telecommunications supervisor, HITS
  • Courtney Carroll, pediatric clinical pharmacist specialist
  • Caitlin Ciolek, registered nurse, adult emergency department
  • Becky Cholak, administrative assistant, general surgery
  • Rebecca Chottiner, administrative specialist, corporate compliance
  • Jenna Combs, patient services associate, Medical Procedures Unit
  • Scherlyna Comer, clinic manager, plastic surgery
  • Sherri Couch, clerical senior supervisor, CSR
  • CICU nursing staff
  • C&W Phlebotomy team
  • Doreen Damp, administrative specialist, corporate compliance
  • Morgan DeVee, patient services intermediate, ABCC
  • Cindy Diakow, administrative assistant, Department of Learning Health Sciences
  • Domino’s Farms Allergy Clinic medical assistant team
  • Kari Downard, medical assistant, Dexter Health Center
  • Kim Dunlap, medical assistant specialist, Briarwood
  • Johnny Gayles, instrument processor, UH operating rooms
  • Tania Gibson-Strong, instrument processor, UH operating rooms
  • Linda Gorr, call center representative, Rogel Cancer Center
  • Jan Griggs, MCTP research coordinator
  • Jennifer Gruss-Lopez, clerical lead support, CVC 3
  • Jantzen Hale, Office for Health Equity and Inclusion
  • HMS coordinating center team
  • Katie Hounshell, patient services assistant, CVC
  • Margy Howes, administrative specialist, Military Support Programs and Networks
  • Charlotte Koehler, administrative assistant, MedRehab
  • Alicia Kuzia, medical technologist and student internship coordinator, hematology/pathology
  • Jennifer Lamb, program manager, HomeFront Strong
  • Gretchen Lawson, ELS specialist, ECMO
  • Peggy Linville, senior billing clerk
  • Kathy Louden, medical assistant, pre-operative clinic
  • Amanda Louks, payroll supervisor
  • Michael Maciejewski, MedSport
  • Kim McCann, patient financial counselor
  • Jason McCourt, orthotics and prosthetics
  • Renee McUmber, breeding colony manager, Lab Animal Medicine Unit
  • Heather Moore, medical assistant, Briarwood Family Medicine
  • Northville MRI team
  • Nurse aides, 6A day shift
  • Orthopaedic surgery medical assistant team
  • Jennifer Osworth, nurse, CVC 5
  • Physical and occupational therapy team, MedRehab
  • Ginalyn Poniatowski, executive assistant, corporate compliance
  • Erica Rabban, MCTP research coordinator
  • Radiology call center
  • Brinton Robison, physician’s assistant, neuro oncology
  • Ashley Sala, patient services associate, Brighton Center for Specialty Care
  • Shannon Salmons, patient care technician, radiology
  • Amanda Santistevan, patient services intermediate, CVC
  • Elizabeth Stephens-Kozlo, patient services assistant, ophthalmology general clinic
  • Team C, Patient Relations & Clinical Risk
  • Jamie Trombley, financial specialist, HomeMed reimbursement
  • Ruth Tolsyka, L.P.N., Vascular Access Service Team
  • Michelle Tripp, administrative specialist, anesthesiology
  • Bekkie Wang, research pharmacy technician
  • Kim Watson, payroll analyst
  • Kevin Weiss, application coordinator, HITS
  • Sarah Woollams, administrative assistant, anesthesiology
  • Karen Wutke, administrative specialist, corporate compliance
  • Jesse Yost, medical assistant, general medicine
  • Seong-Hee Yoon, rehab engineer, PM&R

Week in Review: Week of Sept. 10, 2018

September 14th, 2018

Earlier this week in Headlines, the organization’s new mission statement was announced during a recap of Leadership Day. Now make it your mission to get caught up with all of the week’s feature stories!

In addition to a look back at the half-day leadership retreat, Silver Club shared how it provides enriching programming to adults with memory loss, faculty and staff were given ways to spot sepsis and improve patient care across the organization, and Headlines published the latest in its Acronym of the Month series.

In case you missed anything, here’s the latest:

Mission possible: New mission statement and values presented at Leadership Day

Last week, more than 180 leaders from across Michigan Medicine came together for the 18th annual Leadership Day. There, the organization’s new mission statement was unveiled: “We advance health to serve Michigan and the world.” Click here for more about the statement, to find out which core values were discussed by the leadership team, and to get a full recap of Leadership Day activities!

‘Making moments matter’: Silver Club provides enrichment for individuals with memory loss

From arts and crafts to gardening and music therapy, there are plenty of activities to keep Silver Club members busy each day. The program — designed for adults with dementia and other forms of memory loss — celebrated its 20th anniversary this week. Learn more about the program and why it’s so important for its members, families and staff.

Improving outcomes: The importance of raising sepsis awareness at Michigan Medicine

Sepsis is the leading cause of death in U.S. hospitals, causing more deaths than breast cancer, AIDS and prostate cancer combined. September is Sepsis Awareness Month, making it the perfect time to raise awareness of sepsis and help improve patient care at Michigan Medicine. Click through for information on how to spot the signs of sepsis and get individuals the care they need right when they need it.

Learn Our Lingo (LOL): Earning accreditation

The Headlines Acronym of the Month series returned with a look at accrediting bodies and the important role they play in the health care industry. From TJC to ANCC and others, there are a number of organizations that Michigan Medicine partners with to ensure it remains among the best in carrying out patient care, education and research. Earn some “credit” by checking them out!

Improving outcomes: The importance of raising sepsis awareness at Michigan Medicine

September 13th, 2018

Sepsis is the leading cause of death in U.S. hospitals — more people die from sepsis than breast cancer, AIDS and prostate cancer combined. According to the Centers for Disease Control and Prevention, more than 1.7 million people become septic and about 270,000 people die from sepsis each year in the U.S.

In recognition of September’s designation as “Sepsis Awareness Month,” Michigan Medicine is joining with health care organizations and other groups across the country to help raise awareness of sepsis and encourage early identification and diagnosis.

Early diagnosis is key

Sepsis occurs when an infection someone already has, such as in the skin, lungs, urinary tract or elsewhere, triggers a chain reaction throughout the body and injures other tissues and organs. Without treatment, sepsis can rapidly lead to tissue damage, organ failure and death.

Sepsis can be hard to identify, as the symptoms are not always obvious and can be confused as symptoms of other ailments. Some of the most common symptoms of sepsis are listed in the graphic to the right. While this list is not exhaustive, these are the most common symptoms that should be considered when examining patients for sepsis.

People at highest risk of developing sepsis include:

  • Infants and children
  • Elderly
  • Persons with an altered immune system
  • Those recently hospitalized
  • People with HIV/AIDS
  • People with liver cirrhosis
  • People with cancer
  • People with kidney disease
  • Persons without a spleen

A sepsis diagnosis can be life-threatening for patients, so diagnosing and treating the condition quickly is vital for survival.

Improving sepsis outcomes at Michigan Medicine

Michigan Medicine recently established the “Improving Sepsis Outcomes at Michigan Medicine” committee to examine how sepsis is diagnosed and treated across the organization. Like many hospitals, there is significant room for improvement in standardizing the care that septic patients receive.

The committee tracks the work of multidisciplinary teams across the institution that are working diligently to implement systemwide changes to help front-line caregivers recognize sepsis and start treatment quickly. These changes include development of a standard workflow for suspected sepsis cases and utilizing features in MiChart to streamline orders and documentation.

A team from C.S. Mott Children’s Hospital has also developed a “sepsis response team” that responds when a patient is flagged for a possible sepsis diagnosis so treatment can start immediately. To date, this protocol has been rolled out on all four pediatric general care units in Mott.

Additionally, the Clinical Design & Innovation team from the Quality Department has been working with Adult Emergency Services to develop a “trigger alert” in MiChart that will flag patients who appear to be septic or at risk for developing sepsis. This new process and order set takes into account some of the best practices in sepsis treatment, making it easier and more efficient for providers to make a diagnosis and start treatment rapidly.

As sepsis awareness efforts continue in the months and years ahead, teams across all three segments will continue to work to improve sepsis outcomes for patients at Michigan Medicine.

To learn more about the importance of sepsis awareness and early diagnosis at Michigan Medicine, Mott parent adviser Nikki Schueller and her family were profiled in Children’s Hospitals Today as part of Sepsis Awareness Month. 

Mission possible: New mission statement and values presented at Leadership Day

September 12th, 2018

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Last week, more than 180 leaders from across Michigan Medicine came together for the 18th annual Leadership Day. This was an opportunity for people from different parts of the organization to network, meet new colleagues, and discuss the opportunities and challenges that the organization experiences.

One important topic of the half-day retreat was the rollout of a formal mission statement for Michigan Medicine: “We advance health to serve Michigan and the world.”

“While this seems like a straightforward, simple statement, it represents great complexity because of all the various ways our faculty and staff contribute to a shared goal,” said Marschall S. Runge, M.D., Ph.D., executive vice president for medical affairs and dean of the U-M Medical School. “Whether it’s improving processes in our revenue cycle, running experiments in a research lab, teaching our trainees, or anticipating language or cultural barriers for patients, we all have a very unique lens through which we see and contribute to our mission.”

In addition to the mission statement, three core values for the organization were presented: integrity, caring and collaboration. The leadership group was then asked to discuss the final two values, which will be revealed in the coming weeks.

Other topics that rounded out the morning included a discussion about accountability, and a brief overview of a sexual misconduct initiative that will be launched campuswide later this month.

CRLT Players, a group that uses theatrical performance to enhance education, presented several different scenarios that highlighted the various types of sexual misconduct that can occur in an academic medical center. Leaders then discussed the scenarios and analyzed the most effective ways to handle them. The goal was to raise awareness and recognition of sexual misconduct behaviors and begin a dialogue on how leaders can address the behaviors in the workplace.

To see more of the day’s activities, check out the photo gallery above!

‘Making moments matter’: Silver Club provides enrichment for individuals with memory loss

September 11th, 2018

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Every weekday, adults come to the Turner Senior Resource Center on Plymouth Road for a chance to play games, create artwork or sing along to their favorite tunes. Others just want to spend time with their friends.

They are all part of Silver Club, a program designed to allow individuals with dementia or other forms of memory loss a chance to lead enriching lives.

Today marks the 20th anniversary of the program and, in celebration, Headlines is taking a closer look at how it has impacted club members and their families over the past two decades.

Finding meaning

Silver Club was formed in 1998 in conjunction with the opening of the Turner Senior Resource Center. Since its inception, it has expanded to include several unique offerings, depending on a club member’s diagnosis. For instance, the day program runs from 10 a.m. until 3 p.m. Monday through Friday and is designed for individuals with moderate to severe memory loss.

“This program is a vital, stimulating resource for many of our members,” said Shannon Etcheverry, director of Silver Club. “We provide a nurturing environment for them to meet with others who are going through similar challenges, while giving them chances to contribute to meaningful activities.”

The members created artwork that goes went on display this past spring at the Ypsilanti Public Library and, during each holiday season, design greeting cards that are sold to help raise funds and awareness for Silver Club.

But to Etcheverry, it’s the music therapy programs, physical fitness activities and gardening opportunities that stand out the most.

“You get to see people smiling and completing goals that they struggled to complete before coming here,” she said. “We’re making moments matter.”

A learning opportunity

Other programs offered by Silver Club are geared toward those who are in the early stages of Alzheimer’s or other forms of dementia.

“We offer members a number of educational opportunities,” said Etcheverry. “This is when we help them learn the latest science behind memory loss and pass along coping strategies and other mechanisms that will allow them to live well while managing their diagnosis.”

Silver Club has also created group sessions for members with similar interests. There is a coffeehouse group that carries out small topical discussions, while the Elderberry Club is designed specifically for women who take field trips to the U-M Museum of Art and participate in volunteer opportunities.

Focused on family

Silver Club has six regular staff members — including social workers and memory loss specialists — along with several part-time volunteers. They are all committed to creating a family-like atmosphere.

It’s a comforting environment that is appreciated by club members who attend the programs regularly. However, Silver Club has proven vital to family members, as well.

“Our members often require constant attention at home,” Etcheverry said. “So our programs offer caretakers a chance to go to work, run some errands or simply enjoy some alone time. We hear all the time how important that is.”

In the end, Silver Club gives everyone a glimpse into what’s possible for adults and families, even after a life-altering diagnosis.

“Memory loss or dementia doesn’t mean that your life is over,” Etcheverry said. “Our members prove every day that there are experiences and activities out there that give everyone a purpose. We’re honored to help them carry those out.”

Learn our Lingo (LOL): Earning accreditation

September 10th, 2018

You can earn extra “credit” in this month’s edition of LOL!

That’s because Headlines is focusing on accrediting bodies and the importance they play in the health care industry.

For instance, earlier this year, the organization underwent a wide-ranging, week-long mock survey carried out by The Joint Commission (TJC). The survey was designed to test Michigan Medicine’s readiness for the next TJC survey — which measures how adequately the organization meets quality and patient safety standards.

The next TJC site visit — which is typically carried out every three years — will likely be held in late 2018 or early 2019.

But TJC is only one of a number of outside organizations that Michigan Medicine partners with to ensure the organization remains among the best in carrying out patient care, education and research.

Here’s a look at a few of them:

  • ACCME: The Accreditation Council for Continuing Medical Education. The ACCME is the accreditation body for organizations that provide continuing medical education credits (CME). According to its website, in order for an institution to earn accreditation, it must “meet requirements for delivering independent CME that accelerates learning, change and improvement in health care.”
  • ACGME: The Accreditation Council for Graduate Medical Education. The ACGME carries out regular Clinical Learning Environment Reviews (CLER) every 18-24 months. The most recent CLER site visit at Michigan Medicine took place earlier this summer and measured the organization’s ability to prepare residents and fellows to enter the workforce.
  • ANCC: American Nurses Credentialing Center. The ANCC certifies hospitals across the U.S. with Magnet recognition, meaning the facilities meet rigorous standards for quality patient care, nursing excellence and innovations in professional nursing practice. Only six percent of hospitals across the country are Magnet certified, including Michigan Medicine, which earned the recognition in 2017.
  • LCME: Liaison Committee on Medical Education. Medical education programs leading to the M.D. degree in the U.S. and Canada are accredited by the LCME, which has a scope limited to complete and independent medical education programs whose students are geographically located in and are operated by universities or medical schools chartered in those two countries. LCME accreditation is a voluntary, peer-reviewed process of quality assurance that determines whether the medical education program meets established standards. This process also fosters institutional and programmatic improvement.
  • TJC: The Joint Commission. TJC is the oldest accrediting body and currently certifies more than 21,000 hospitals nationwide. In addition to overall hospital reviews, TJC also reviews ambulatory care settings and provides disease-specific care certifications (such as stroke).

Next time one of these reviews take please, all you need to do is review this LOL to understand who’s visiting the academic medical center and why!

Are there other acronyms you’ve always wondered about? Let us know and they could be featured in the next LOL!

For a complete list of past acronyms highlighted in Headlines, click here.

Week in Review: Week of Sept. 3, 2018

September 7th, 2018

It may have been a short work week, but there was still plenty going on at Michigan Medicine!

The week began with the opening of the Brighton Center for Specialty Care, a new state-of-the art facility located in Livingston County. Faculty and staff were also asked to recognize the MVPs and superstars in their unit or department, and the Michigan Medicine Addiction Center shared how it helps people get their lives back on track.

In case you missed anything, here’s the latest:

A Bright start: Brighton Center for Specialty Care is now open!

The numbers are certainly impressive at the Brighton Center for Specialty Care: More than 50 adult and pediatric specialties spread across 297,000 square feet. But it’s the faculty and staff inside who make the new facility stand out. Click here to learn more about the BCSC, which promises to bring the same level of care offered in Ann Arbor closer to patients’ homes in Livingston County.

Kick off the season in style: Nominate the superstars in your unit or department

As U-M football gets set for its home opener against Western Michigan, the team will lean on its superstars to notch a victory. In much the same way, Michigan Medicine leans on its star employees every day to help patients and colleagues find success. Headlines wants to know who you consider the superstars and MVPs in your unit. Find out how to nominate them and give them a chance to win a cool prize!

Addiction Center helps individuals get on the road to recovery

September is National Recovery Month, an important time to acknowledge the dedication of faculty and staff who make up the Addiction Center at Michigan Medicine. From carrying out world-renowned research to meeting with patients in the clinic, learn how these valuable team members get individuals on the road to recovery.